TACT / Customer care
Questions, answered.
Orders, delivery, returns, exchanges and everything in between.
When will my order be processed?
Orders are processed within 1–3 business days, Monday to Friday excluding public holidays. You will receive a tracking link as soon as your order ships.
When will I get my order?
Most domestic orders arrive within 5–7 business days after dispatch. Delivery times are estimates and carrier delays can affect them.
How can I track my order?
Once your order ships, we will email you a tracking link. You can also sign in to your account to view available order details and delivery updates.
Can I cancel or change my order?
Orders can be changed or cancelled only during a short window after placement. Contact us as soon as possible. Once an order has shipped, changes are not possible, but we can help with an eligible return.
Is delivery free?
TACT currently offers free standard delivery on orders within India. Any delivery charge or expedited option that applies will be shown before payment.
What is your return policy?
Eligible unused and unworn products can be returned within 7 days of delivery. Products must have their original tags and packaging. Refunds are processed after the returned item is received and inspected. Return shipping costs may apply.
Can I exchange a size?
Contact the team within 7 days of delivery with your order number and requested size. Exchanges depend on item eligibility and replacement stock.
Which payment methods can I use?
The payment methods currently available are displayed securely during checkout. Prepaid-order promotions, when active, are applied according to the offer shown on the store.
How can I get help?
Email info@tactlifestyle.store or call +91 98937 89469. Include your order number when asking about an existing order.